Service Advisor — Toyota of Coconut Creek

Job overview

The Service Advisor — Toyota of Coconut Creek role is onsite in Pompano Beach, FL, with afternoon and evening shifts. Compensation is $45,000–$100,000 per year, depending on experience. Morgan Auto Group is a Florida automotive retail company. The advisor coordinates customer service and vehicle repairs by identifying service needs, explaining costs and timing, and communicating repair status. The role supports customer satisfaction and service-department performance through accurate repair orders, timely work coordination, and follow-up.

What you'll do

• Greet customers and provide professional service
• identify service needs and resolve concerns
• estimate costs and completion times
• communicate work status
• coordinate repairs for accurate, timely completion
• obtain written approval for repair orders and add-on sales
• inspect completed repair orders for accuracy
• meet add-on sales and customer satisfaction goals
• remind customers about appointments and maintenance
• answer calls
• document repair-order changes
• review charges and address follow-up issues.

What we're looking for

Skills & competencies

service advisor

toyota of coconut creek

pompano beach fl

morgan auto group

$45k-$100k/year

automotive retail

customer service

repair coordination

service appointments

repair orders

add-on sales

afternoon shift

evening shift

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, life, and disability insurance
• health savings account
• 401(k) with company match
• paid time off
• tenure bonuses
• employee discounts
• referral programs
• training and advancement opportunities.

Why this role

Afternoon/evening shifts; compensation varies by experience; role includes customer communication, repair coordination, and add-on service sales.

About the employer

Morgan Auto Group is hiring for this role. Industry: New Car Dealers. Sector: 44.