Customer Relationship Officer - Encino

Job overview

The Customer Relationship Officer is an onsite role based in Encino, CA. Compensation is not specified in the posting. This position supports the branch banking team by providing operational support and ensuring high-quality customer service. This role exists to maintain operational excellence and compliance within the branch. The officer processes transactions, supports tellers, and ensures adherence to bank policies and procedures to mitigate risk and provide a positive client experience.

What you'll do

• Process transactions accurately and efficiently.
• Provide teller support and mitigate risk.
• Approve transactions within established limits.
• Ensure branch security and cash accountability.
• Respond to internal and external inquiries.
• Identify customer needs and refer financial products.

What we're looking for

Skills & competencies

full-time

day shift

encino ca

banking

customer service

branch operations

teller support

risk management

financial services

banc of california

Work arrangement

• Weekend coverage required

Benefits & perks

• 401k with match, medical, dental, vision, life insurance, disability, HSA/FSA, paid time off, tuition reimbursement.

Why this role

Focus on branch operations and teller support in a relationship-based banking environment.

About the employer

Banc of California is hiring for this role. Industry: Savings Institutions and Other Depository Credit Intermediation. Sector: 52.