Customer Account Coordinator

Job overview

The Customer Account Coordinator is an onsite role based in Collierville, TN. Compensation is not specified for this position, which supports the sales and customer service team at MCR Safety Group, a division of Bunzl. This role exists to manage customer accounts, process purchase orders, and provide sales support to ensure high levels of customer satisfaction. The coordinator acts as a liaison between customers and the sales team, facilitating order management and identifying opportunities for up-selling.

What you'll do

• Process customer purchase orders and inquiries via online systems.
• Manage high volumes of incoming calls.
• Provide product pricing, availability, and competitor cross-referencing.
• Facilitate shipping schedules and material requirements.
• Support inside sales activities and maintain CRM/ERP data.

What we're looking for

Skills & competencies

full-time

day shift

collierville tn

bunzl

customer service

account management

b2b

order processing

onsite

sales support

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits, 401(k) with company match, and paid time off.

Why this role

Requires experience with SAP or similar ERP systems and B2B account management.

About the employer

Shelby Group International Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.