Guest Service Representative

Job overview

The Guest Service Representative role is an onsite position based in Springfield, OH. Compensation is not specified for this role, which supports the front desk operations at Courtyard Springfield Downtown. This role exists to provide outstanding guest service, manage reservations, and handle check-ins and check-outs. The representative is responsible for maintaining a welcoming environment and ensuring efficient hotel operations.

What you'll do

• Greet and register guests
• make and modify reservations
• operate the telephone switchboard
• answer guest inquiries about services and local attractions
• handle check-ins and check-outs
• maintain front desk computer systems
• assist with emergency procedures.

What we're looking for

Skills & competencies

part-time

day shift

springfield oh

guest service

hotel

hospitality

front desk

customer service

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Not specified

Why this role

Part-time flexibility, professional hotel environment, opportunity to work in a downtown location.

About the employer

Courtyard Springfield Downtown is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.