Telehealth Triage Nurse

Job overview

The Telehealth Triage Nurse role is remote, with nurses providing telephone triage and health advice to callers across the United States; compensation is not specified. Fonemed provides telehealth services across North America and describes a focus on client experience and a culture of care. The registered nurse uses clinical assessment and established protocols to help callers make timely medical decisions and identify an appropriate level of care. The role also answers health-related questions, documents encounters electronically, and provides clear direction and support to patients.

What you'll do

• Provide telephone triage and advice to help callers make timely medical decisions
• use clinical judgment and protocols to determine appropriate disposition and level of care
• complete confidential medical records according to documentation standards
• provide clear and concise information during patient encounters
• comply with HIPAA privacy requirements and company policies.

What we're looking for

Skills & competencies

telehealth triage nurse

registered nurse

remote

united states

telephone triage

clinical assessment

patient advice

hipaa

schmitt-thompson protocols

fonemed

weekend shifts may occur

licensure reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• Company reimbursement for licensure costs
• comprehensive training and orientation
• supportive team
• recognition of employee achievements and milestones
• shift differentials for overnight and weekend hours.

Why this role

Fully remote work from home; Fonemed operates 24/7, so shifts may include days, evenings, overnights, weekends, and holidays. A private HIPAA-compliant home office and employee-provided computer equipment are expected.

About the employer

Fonemed is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.