District Services Manager — Toms River, NJ

Job overview

The District Services Manager role is onsite in Toms River, NJ. The stated annual salary range is $105,000–$120,000. The manager supports Home Depot’s Services organization by building and maintaining partnerships with Service Providers. The role oversees provider performance and compliance across the provider lifecycle, from sourcing and onboarding through expansion or termination. It also resolves customer and store escalations, conducts field inspections and reviews, and supports service quality, customer experience, and business growth.

What you'll do

• Review customer feedback and resolve Customer Care cases
• conduct partnership reviews and provider check-ins
• assess performance, compliance, and metrics
• develop improvement plans
• prospect, evaluate, and onboard providers
• support provider training and events
• conduct job-site and installation inspections
• lead compliance reviews and audit analysis
• resolve store escalations
• attend training and weekly calls
• manage calendar and upcoming plans.

What we're looking for

Skills & competencies

district services manager

home services

service provider management

customer experience

compliance

field inspections

toms river nj

home depot

$105,000–$120,000/year

travel 20%–50%

full-time

Work arrangement

• Weekend coverage required

Why this role

Typically requires overnight travel 20%–50% of the time. Minimum education is high school diploma and/or GED; three years of work experience is listed.

About the employer

Home Depot is hiring for this role. Industry: Home Centers. Sector: 44.