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Problem & Change Governance Lead

D.A. Davidson · Portland, OR · IT Application Support

Compensation

$74k – $90k /yr

Employment type

Full-time

Work setting

On-site

Location

Portland, OR

Schedule

Day shift

Posted

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Job overview

The Problem & Change Governance Lead is an onsite, full-time role located in Portland, OR. The salary range is $74,000–$90,000 per year. This role supports the IT Application Support team at D.A. Davidson. This role exists to oversee Problem Management and Change Enablement practices. The lead coordinates change schedules, guides root-cause analysis, and ensures that knowledge is captured and reused to improve service outcomes.

What you'll do

  • Own and improve Problem Management and Change Enablement processes.
  • Coordinate CAB meetings.
  • Identify repeat issues and problem candidates.
  • Track workarounds and permanent fixes.
  • Apply KCS practices.
  • Produce performance metrics.
  • Ensure compliance with security and regulatory standards.

What we're looking for

Skills & competencies
full-time
day shift
portland or
it governance
problem management
change management
finance
$74k-$90k
itil
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, Dental, Vision, 401(k), ESOP contribution, generous leave, tuition reimbursement, discounted personal insurance.

Why this role

Employee-owned company, generous leave, tuition reimbursement.

About the employer

D.A. Davidson is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Marketing Consulting Services
Occupation code
15-1211.00
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