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Call Center Representative

InterCare Community Health Network · Pullman, MI · Call Center

Compensation

From $17 /hr

Employment type

Full-time

Work setting

On-site

Location

Pullman, MI

Schedule

Day shift

Posted

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Job overview

The Call Center Representative is an onsite role based in Pullman, MI. The pay rate is $17.50 per hour. This role supports the patient services team at InterCare Community Health Network. The role exists to serve as the first point of contact for patients. It involves answering inquiries, scheduling appointments, and maintaining accurate patient records to ensure quality healthcare access.

What you'll do

  • Greet and assist callers.
  • Respond to inquiries.
  • Route calls.
  • Record messages.
  • Schedule medical and dental appointments.
  • Obtain and enter patient demographic and insurance information.
  • Call and schedule patients on recall list.

What we're looking for

Skills & competencies
full-time
day shift
pullman mi
intercare
call center
customer service
healthcare
$17.50/hr
bilingual
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement, medical, prescription, dental, vision, life insurance, disability insurance.

Why this role

Bilingual fluency required, no weekends, no major holidays.

About the employer

InterCare Community Health Network is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.

Additional details

Industry sector
62
Industry
All Other Outpatient Care Centers
Occupation code
43-4051.00
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