Senior Manager, Loan Operations

Job overview

The Senior Manager, Loan Operations role is described as flexible, with work from Prosper's Phoenix or San Francisco offices or fully remote. The listing location is Phoenix, AZ. Pay is $87,000–$105,000 per year, plus bonus and benefits. Prosper is a digital personal finance company whose mission is to advance financial well-being. The manager leads loan operations teams and vendor partnerships while modernizing loan verification workflows. The role uses process improvements, automation, operational data, and performance measures to increase processing capacity, improve turnaround times, and maintain quality without relying on linear staffing growth.

What you'll do

• Optimize loan operations workflows and incorporate automation
• mentor and guide teams in Phoenix and San Francisco
• expand processing capacity through workflow efficiency and resource allocation
• use pipeline metrics and quality indicators to guide decisions
• manage verification vendors and hold them accountable to performance and quality measures
• assess manual workflows and establish KPIs
• implement documented performance plans and process improvements.

What we're looking for

Skills & competencies

senior manager

loan operations

loan verification

financial services

fintech

workflow automation

vendor management

operational metrics

phoenix az

remote option

$87,000–$105,000 per year

bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with 5% company match
• flexible time off
• paid parental leave
• health coverage
• annual wellness allowance
• Udemy access
• childcare assistance
• pet insurance and additional savings.

Why this role

The posting allows work from the Phoenix or San Francisco offices or fully remote. It seeks 7+ years of progressive operational leadership in financial services, FinTech, or lending.

About the employer

Prosper is hiring for this role. Industry: Consumer Lending. Sector: 52.