Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is an onsite position in Valhalla, NY. The posting lists annual pay of $40,000–$60,000 and describes hourly pay plus commission or bonus. The role supports a local State Farm agent by servicing and promoting auto, home, and life insurance products. The representative responds to customer questions, processes account updates and documents, and explains insurance options through needs-based reviews. The role also develops leads and schedules appointments to support customer service and agency growth.

What you'll do

• Respond to inquiries about insurance availability, eligibility, coverage, policy changes, documents, claims, payments, and billing
• educate customers about insurance options
• maintain interaction records and process accounts
• develop leads, schedule appointments, identify needs, and market appropriate products and services.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

valhalla ny

bilingual english and spanish

insurance customer service

auto insurance

home insurance

life insurance

policy support

$40k–$60k/year

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, paid time off, training and development, and advancement opportunities.

Why this role

English and Spanish fluency required; property and casualty license preferred or obtainable; life and health license preferred and eventually required.

About the employer

Marc Tedaldi - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.