Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Tulsa, OK, at Residence Inn Tulsa South and Springhill Suites Tulsa South; compensation is described as competitive and commensurate with experience, with no numeric amount specified. The role supports the hotels’ Rooms department and guest services. The role exists to provide a memorable hotel experience by managing arrivals, departures, reservations, guest inquiries, and front desk organization while upholding hospitality standards.

What you'll do

• Greet and check in guests
• provide information about hotel services and amenities
• process check-outs, billing, and payments
• answer calls and resolve guest inquiries
• make, modify, and cancel reservations
• provide concierge recommendations
• maintain an organized front desk
• assist with luggage and other guest services as required.

What we're looking for

Skills & competencies

front desk agent

dreamscape hospitality

tulsa ok

residence inn tulsa south

springhill suites tulsa south

guest services

hotel reservations

check-in and check-out

guest relations

concierge services

flexible hours

Work arrangement

• Weekend coverage required

About the employer

Dreamscape Hosptality is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.