Installation Technician | Security Advisor

Job overview

The Installation Technician | Security Advisor role is an onsite position based in Reno, NV. Compensation is not specified, and this role supports the home security department by providing peace of mind and protection to families. This role exists to install, service, and troubleshoot residential alarm and automation systems. The technician ensures the proper functioning and optimal performance of security systems while engaging in sales consultations to recommend appropriate solutions for customers.

What you'll do

• Perform installation of security alarm systems including control panels, sensors, cameras, and other related equipment.
• Engage in sales consultations with customers to understand their needs and recommend appropriate security solutions.
• Diagnose and troubleshoot technical issues related to the customer's security alarm systems, identifying root cause, and implementing appropriate solutions to ensure proper function.
• Conduct thorough testing of installed security systems to ensure all components are functioning correctly and make necessary adjustments or repairs.
• Educate customers on the proper use and functionality of their security alarm systems, ensuring they are comfortable and confident in operating the equipment.
• Complete all necessary paperwork, including installation reports, service tickets, and inventory records, ensuring accurate and up-to-date documentation of all installations and repairs.
• Stay updated on knowledge of security alarm systems, emerging technologies, and industry standards in a fast-paced, and demanding work environment.

What we're looking for

Skills & competencies

full-time

day shift

reno nv

safe haven

security

installation

alarm systems

automation

field service

technical support

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly pay, commission earned on installs, mileage reimbursement, comprehensive paid training, Paid Time Off (PTO), paid holidays, medical, dental, vision, 401k, life insurance, and Employee Assistance Program (EAP).

About the employer

Safe Haven Security is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.