Administrative Specialist — Trusted Traveler Program

Job overview

The Administrative Specialist — Trusted Traveler Program role is onsite in Washington, DC, and pays $24.94 per hour. TeleSolv Consulting provides administrative support to federal government Trusted Traveler Program operations. The role helps applicants complete enrollment and related transactions by verifying identity and documents, answering questions, scheduling interviews, checking information in government databases, and preparing daily performance reports. It supports timely, accurate service to the public and program members.

What you'll do

• Greet and check in applicants as needed
• verify identity and required documents
• answer general inquiries
• maintain current program information
• notify government inspection staff of relevant application information
• check applicant information in government databases
• escort applicants as needed
• schedule interviews
• assist with online applications and membership card activation
• compile daily performance reports.

What we're looking for

Skills & competencies

administrative specialist

trusted traveler program

general clerk iii

customer service

federal government support

identity verification

application assistance

appointment scheduling

database checks

daily reporting

washington dc

telesolv consulting

Work arrangement

• Weekend coverage required

Why this role

Requires U.S. citizenship, a high school diploma or GED, two years of administrative customer-interface experience and Microsoft Office experience, and an active Tier 4 Public Trust or ability to obtain and maintain one.

About the employer

TeleSolv Consulting is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.