Call Center Representative – Medicaid Member Support
Employment type
Full-time
Work setting
On-site
Location
representative acts, AS
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Call Center Representative – Medicaid Member Support is an onsite role based in Wyoming. Compensation is not specified, though the role supports Conduent's mission-critical services for government clients. This role exists to provide high-quality customer service by resolving complex inquiries and assisting members with Medicaid applications. The representative acts as an advocate for members, ensuring their needs are met through effective communication and system navigation.
What you'll do
- Responds to Medicaid member inquiries using standard scripts, assesses caller needs, resolves inquiries, documents calls, assists with Medicaid applications, and navigates multiple computer systems.
What we're looking for
- Skills & competencies
- full-timeday shiftwyconduentcustomer servicemedicaidcall centerno weekendsno on-callno degree required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, paid time off, paid holidays, paid training, employee discount program.
Why this role
Includes paid training, equipment provided, and career growth opportunities.
About the employer
Conduent State Healthcare, LLC is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 998a2d53-7ebb-41d6-9b46-8ff93d28d060