Pro Experience Manager

Job overview

The Pro Experience Manager is an onsite role based in Chehalis, WA, with a salary range of $56,000 to $66,000 per year. This position supports the store leadership team at Home Depot by overseeing operational standards, customer service, and Pro department readiness. This role exists to drive sales and loyalty by managing the Pro area, ensuring efficient customer flow, and coaching associates on safety and operational procedures. The manager acts as a key leader in executing store strategies and maintaining a safe, productive environment for both staff and customers.

What you'll do

• Oversee store standards and Pro department readiness.
• Manage Pro customer flow and minimize wait times.
• Coach and train associates on safety and service policies.
• Perform Manager on Duty (MOD) responsibilities including opening and closing procedures.
• Validate order accuracy and resolve customer concerns.

What we're looking for

Skills & competencies

full-time

day shift

chehalis wa

home depot

retail management

pro services

leadership

safety compliance

operations

$56k-$66k/yr

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive benefits package including health, dental, and vision insurance.

Why this role

Includes Manager on Duty responsibilities and direct oversight of 4 reports.

About the employer

Home Depot is hiring for this role. Industry: Other Building Material Dealers. Sector: 44.