Customer Service Representative — Home Services

Job overview

Compensation is $15–$20 per year. The Customer Service Representative — Home Services role is onsite in Barboursville, WV. in the structured pay fields; the posting lists a pay range of $15–$20. The role supports Varney’s residential services customers from its Barboursville office. The representative handles customer questions and service updates across phone, email, and chat, researches solutions, and coordinates with technicians and team members. The role helps deliver responsive service and identify relevant additional services for customers.

What you'll do

• Support customers by phone, email, and chat
• handle a high volume of calls
• research solutions and provide updates
• maintain accurate interaction and transaction records
• recommend additional services when appropriate
• coordinate with technicians and team members
• learn the company’s services and use Microsoft Office.

What we're looking for

Skills & competencies

customer service representative

home services

phone support

email support

chat support

customer issue resolution

technician coordination

servicetitan

barboursville wv

varney door

$15–$20 pay range

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision, and dental benefits
• paid time off
• holidays
• 401(k) matching
• employee discount
• employee referral program
• training and mentorship.

Why this role

Requires a high school diploma or equivalent, Microsoft Office familiarity, and one or more years of customer service experience in home services or technology. ServiceTitan familiarity is a plus but not required. Benefits include health, vision, dental, PTO, holidays, 401(k) match, employee discount, and referral program.

About the employer

Varney Door is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.