Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Saraland, AL. Compensation is listed as $40,000 per year. Kenneth Morgan Insurance Agency is described as a locally owned business backed by the Allstate brand. The representative guides clients through insurance decisions, recommends coverage suited to their needs, maintains client relationships, and supports agency growth through referrals, networking, and coordination with the sales team.

What you'll do

• Serve clients in person and by phone
• listen to client needs and recommend tailored insurance solutions
• maintain relationships through regular communication
• contact existing clients to review policies and identify additional coverage opportunities
• generate business through referrals, networking, and community involvement
• work with the sales team toward individual and team sales goals.

What we're looking for

Skills & competencies

customer service representative

insurance

client relationships

policy reviews

coverage recommendations

referrals

saraland al

kenneth morgan insurance agency

$40,000/year

health insurance

pto

dental insurance

vision insurance

monday–friday schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid time off
• hands-on training
• career growth opportunities
• new license cost reimbursement.

Why this role

Insurance experience is a plus but not required. An active Property Casualty or Personal Lines license is required upon hire; the cost of obtaining a new license is reimbursable.

About the employer

Kenneth Morgan Insurance Agency, Inc is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.