Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Plain City, OH. Compensation is $40,000–$60,000 per year. The role supports Alex Mascaro’s State Farm insurance agency in serving customers and community members. The representative helps customers understand and manage their insurance by answering inquiries, assisting with policy changes, and processing claims. Accurate records and coordination with agency colleagues contribute to responsive service and the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

plain city oh

alex mascaro state farm agent

insurance customer service

policy information

policy updates

claims processing

customer records

full-time

paid time off

training and development

advancement opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

The posting describes training and development, paid time off, flexible scheduling, and advancement opportunities.

About the employer

Alex Mascaro - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.