Guest Services Staff - University of Wisconsin - Madison

Job overview

Compensation is $15 per hour. The Guest Services Staff role at the University of Wisconsin - Madison is an onsite position located in Stoughton, WI. This role exists to provide exceptional service and create memorable experiences for event attendees. The staff member contributes to team goals by welcoming guests, assisting with event setup, monitoring venue areas, and ensuring a safe and organized environment for all visitors.

What you'll do

• Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs.
• Assist with event set-up, including arranging equipment, placing signage, and other tasks as assigned.
• Monitor event areas to ensure cleanliness, organization, and compliance with venue policies.
• Answer questions and provide information about the event, facilities, and amenities to guests.
• Guide and direct guests to appropriate locations, such as seating areas, restrooms, concession stands, and exits.
• Address guest inquiries, complaints, or issues promptly and professionally.
• Collaborate with event staff, vendors, and team members to ensure smooth event operations.
• Assist with crowd management, when necessary, to ensure a safe and enjoyable experience for all attendees.
• Adhere to company policies, procedures, and guidelines to maintain a high standard of professionalism and service excellence.

What we're looking for

Skills & competencies

part-time

day shift

stoughton wi

best crowd management

guest services

event staff

customer service

no degree required

weekend work

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive pay, career growth opportunities, training and development programs, flexible scheduling, supportive work environment.

Why this role

Flexible hours, fast cash, and opportunities for career growth.

About the employer

BEST Crowd Management is hiring for this role. Industry: Office Administrative Services. Sector: 56.