Front Desk / Night Auditor

Job overview

Compensation is $0 per year. The Front Desk / Night Auditor is an onsite role in Louisville, KY. The position supports overnight guest services and hotel accounting operations at the Hilton Garden Inn Louisville Airport. The Night Auditor processes overnight paperwork and financial adjustments while assisting guests with check-in, check-out, calls, and service requests. Accurate records and responsive guest support help maintain smooth hotel operations through the overnight shift.

What you'll do

• Process overnight paperwork
• assist with guest check-in and check-out
• answer and process phone calls
• handle service and information requests
• resolve guest complaints
• maintain knowledge of hotel services, rates, and arrivals
• secure the assigned bank
• process registration, payments, check-outs, and adjustments
• communicate guest information to relevant departments
• reconcile room-status discrepancies.

What we're looking for

Skills & competencies

front desk

night auditor

hotel guest services

overnight paperwork

guest check-in

guest check-out

hotel accounting

louisville ky

hilton garden inn

weekend availability

high school diploma

basic computer skills

Work arrangement

• Weekend coverage required

Why this role

The posting requires weekend availability and lists a high school diploma or GED, basic computer skills, and one year of similar hotel experience as preferred.

About the employer

Hilton Garden Inn Louisville Airport is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.