District Services Manager, Alexandria

Job overview

The District Services Manager role is onsite in Alexandria, VA, with overnight travel typically 20% to 50% of the time. The salary range is $90,000–$120,000 per year. The role supports Home Depot’s Home Services organization and its Service Provider network. The manager oversees Service Provider relationships and performance across the provider lifecycle, aligning service standards and compliance with business goals. The role also resolves customer and store escalations, conducts field oversight, and develops provider coverage to support service growth and customer satisfaction.

What you'll do

• Review customer feedback and coordinate timely resolution of cases
• conduct provider partnership reviews and check-ins
• assess performance, compliance, and metrics
• prospect, evaluate, and onboard providers
• support provider training and events
• conduct job-site and installation inspections
• lead compliance reviews and audit analysis
• resolve store escalations and support promotional events.

What we're looking for

Skills & competencies

district services manager

alexandria va

home depot

home services

service provider management

customer experience

compliance reviews

provider onboarding

field inspections

store support

$90,000–$120,000 per year

overnight travel

Work arrangement

• Weekend coverage required

Why this role

Typically requires overnight travel 20% to 50% of the time.

About the employer

Home Depot is hiring for this role. Industry: Home Centers. Sector: 44.