Customer Relations Representative – State Farm Agent Team Member

Job overview

Customer Relations Representative – State Farm Agent Team Member is an onsite role in Gresham, OR. The stated salary range is $45,000–$60,000 per year. The role supports Joe Swift’s State Farm agency in delivering customer experiences that reinforce agency growth. The representative manages customer inquiries and records, assists with retention, and coordinates with agency colleagues to resolve issues. By anticipating community members’ needs and providing responsive service, the role contributes to customer satisfaction and the agency’s growth.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

gresham or

state farm agent

customer service

customer inquiries

issue resolution

customer records

retention

spanish speaking

$45k–$60k/year

hiring bonus

health insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus
• 401(k)
• performance-based bonus
• flexible schedule
• health insurance
• paid time off
• training and development
• opportunity for advancement.

Why this role

Spanish-speaking ability is listed as a qualification; hiring bonus, performance-based bonus, flexible schedule, and advancement opportunity are offered.

About the employer

Joe Swift - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.