Member Assistance Representative — Legal

Job overview

The Member Assistance Representative — Legal role is open to a hybrid work schedule in Anchorage, AK. Pay ranges from $27.64 to $42.63 per hour. Credit Union 1 provides financial services to members and communities in Alaska. The representative manages accounts involving legal action, bankruptcy, and probate to support timely resolution and recoveries. The role maintains accurate account records, communicates with members and other parties, and follows legal processes and deadlines while seeking repayment or settlement outcomes.

What you'll do

• Research charged-off accounts in legal status and initiate appropriate legal action
• communicate with members, attorneys, and other parties
• update account information
• monitor executions and garnishments and prepare court-required documents as directed
• discuss account status and repayment plans with members
• document communications
• coordinate process-server account lists and court filings
• recommend settlements
• evaluate delinquent accounts and correct possible balance errors
• monitor repayments and take appropriate action.

What we're looking for

Skills & competencies

member assistance representative

legal

hybrid

anchorage ak

bankruptcy

probate

court proceedings

account recovery

credit union 1

$27.64–$42.63/hr

paralegal experience

no visa sponsorship

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plans
• employer-paid life insurance, disability, and AD&D
• 401(k) match and profit sharing
• paid time off
• education assistance
• employee loan and mortgage discounts
• community engagement opportunities.

Why this role

A two-year legal studies degree or paralegal certificate is desired, with at least two years of paralegal, legal secretary, or similar experience required; additional work experience may substitute for education.

About the employer

Credit Union 1 is hiring for this role. Industry: Credit Unions. Sector: 52.