Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Leland, NC, and pays $14 per hour. The posting identifies the position as part-time and requires weekend work. Crown Hotel & Travel Management operates in the hospitality industry and offers hotel career opportunities. The agent supports hotel guests throughout their stay by managing reservations, room assignments, payments, questions, and concerns. The role also helps maintain guest safety, accurate desk records, a clean work area, and timely communication about repairs and lost property.

What you'll do

• Receive reservations
• record arriving guest and payment details
• allocate rooms
• explain hotel procedures, policies, facilities, and tourism information
• handle guest concerns
• issue receipts
• support guest safety and security
• maintain reservations in accordance with credit-card security requirements
• balance the cash drawer
• complete training
• assist with safety deposit box forms and keys
• clean the work area
• document minor repairs and replacements
• respond to repair requests
• report lost-and-found items
• perform assigned duties.

What we're looking for

Skills & competencies

front desk agent

part-time

leland nc

crown hotel & travel management

hotel

hospitality

guest services

reservations

room assignments

cash drawer

weekend required

$14/hour

paid training

medical, dental and vision insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental and vision insurance, supplemental insurance, enhanced paid time off, and paid training.

Why this role

The posting explicitly states that weekend work is required and lists a high school diploma or equivalent as a requirement.

About the employer

CROWN HOTEL & TRAVEL MANAGEMENT LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.