Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Gettysburg, PA. Compensation is not specified. The advisor supports Renn Kirby Gettysburg’s automotive service operation by coordinating customer needs with service technicians. The role guides customers through the repair process, from assessing needs and preparing estimates to scheduling service and coordinating vehicle pickup. It also helps maintain accurate service records and resolve customer concerns so customers receive clear updates and a positive service experience.

What you'll do

• Greet customers and assess their needs
• prepare estimates and work orders
• review warranty and service contract coverage
• explain service status and automotive information
• schedule technician appointments
• follow up to address complaints
• coordinate vehicle pickup with customers and porters
• and manage repair orders, invoices, and maintenance records.

What we're looking for

Skills & competencies

automotive service advisor

customer service

automotive

service scheduling

repair estimates

warranty coverage

repair orders

full-time

onsite

gettysburg pa

renn kirby gettysburg

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, dental, and employer-paid life insurance
• paid time off and holidays
• 401(k) with employer match
• employee discounts on service, parts, and purchases.

Why this role

Benefits include medical, vision, dental, and employer-paid life insurance; paid time off and holidays; a 401(k) with employer match; and employee discounts on vehicle service, parts, and purchases.

About the employer

Renn Kirby Gettysburg is hiring for this role. Industry: General Automotive Repair. Sector: 81.