Medical Assistant — Customer Service Representative
Employment type
Full-time
Work setting
On-site
Location
New Baltimore, MI
Schedule
Rotating shifts
Posted
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Job overview
The Medical Assistant — Customer Service Representative role is onsite at the clinic listed in the description in Macomb, MI. Compensation is not specified. Beaumont Urgent Care provides urgent-care services; the role supports clinic patient care and administration. The position prepares patients for examinations and treatment, performs clinical procedures, and maintains accurate records. It also supports laboratory quality assurance and regulatory compliance, contributing to timely clinic care and reliable documentation.
What you'll do
- Prepare patients for and assist with examinations or treatment
- perform triage and obtain vital signs
- document patient history and interventions in the EMR
- collect and maintain patient and business documents
- collect routine laboratory specimens, including phlebotomy, urinalysis, and oral swabs
- administer medications and non-intravenous injections
- perform splinting when directed
- complete clinical, aseptic, and basic laboratory procedures
- support CLIA-waived laboratory quality assurance and patient-result tracking
- maintain HIPAA and OSHA compliance
- perform office procedures and travel to locations as needed based on staffing and volume.
What we're looking for
- Skills & competencies
- medical assistantcustomer service representativeurgent carepatient triagevital signsphlebotomyinjectionselectronic medical recordrotating weekendsrotating holidaysmacomb mibeaumont urgent caretravel between locations
- Work arrangement
- Weekend coverage required
Why this role
The posting accepts completion of an accredited MA or EMT program, specified certifications, or two years of relevant healthcare experience; new graduates may be trained. Rotating weekends and holidays are required, and the schedule is a floating 8 a.m.–8 p.m. schedule, three shifts per week.
About the employer
Beaumont Urgent Care is hiring for this role. Industry: Freestanding Ambulatory Surgical and Emergency Centers. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Freestanding Ambulatory Surgical and Emergency Centers
- Occupation code
- 31-9092.00
You'll be redirected to the employer's application page.
Listing ID: 98c3c8f0-1860-42cc-939a-55e6d4792c72