Account Manager, State Farm Agent Team Member

Job overview

The Account Manager, State Farm Agent Team Member role is onsite in Ann Arbor, MI. Pay is $55,000–$75,000 per year, plus commission as stated in the posting. The role supports John Avery’s State Farm agency through customer service, sales, and office management. The account manager helps maintain smooth agency operations while supporting client needs and team performance. By handling service and sales conversations, monitoring workflows, and helping the agent and team stay aligned, the role contributes to agency goals and customer service.

What you'll do

• Deliver customer service by phone, email, and in person
• assist with sales conversations, policy changes, and cross-selling when appropriate
• hold team members accountable to goals and follow up on performance
• serve as liaison between agent and team
• monitor workflows and operational efficiency
• review files for detail and compliance
• support daily office needs and serve as a resource for team members and clients.

What we're looking for

Skills & competencies

account manager

state farm agent team member

ann arbor mi

john avery state farm agent

$55k–$75k/year

insurance

customer service

policy changes

cross-selling

team leadership

office operations

active insurance license

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• 401(k)
• performance bonus
• flexible schedule
• advancement opportunities
• paid time off
• training and development.

Why this role

Active insurance licenses required; salary plus commission; leadership and office-management responsibilities.

About the employer

John Avery - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.