Desktop Support Technician

Job overview

The Desktop Support Technician role is an onsite, full-time position in McKinney, TX, paying $17–$25 per hour. The position supports a client relationship for Virtual Service Operations, a hybrid cloud and managed services consulting firm. The role helps maintain workstation operations and customer satisfaction by resolving software and hardware support needs, handling PC installations and changes, imaging, asset recovery, printer and tech bar support, and service management updates. Entry-level hires receive training; U.S. citizenship is required for this government-contract position.

What you'll do

• Provide workstation software break-fix support
• perform PC installs, moves, adds, and changes
• load images
• recover and tag assets
• support printers and the client tech bar
• update IT service management records
• perform other client support duties as needed to maintain workstation operations and customer satisfaction.

What we're looking for

Skills & competencies

desktop support technician

mckinney tx

desktop & depot support

full-time

onsite

$17–$25/hr

workstation support

pc imaging

printer support

tech bar

servicenow

entry-level training

u.s. citizenship required

Work arrangement

• Weekend coverage required

Benefits & perks

• Ongoing learning and development
• benefits for eligible employees related to health, retirement, and professional development.

Why this role

Entry-level training is provided. U.S. citizenship is required for this government-contract position; must be within driving distance of McKinney and willing to work onsite. Must be able to lift up to 40 pounds.

About the employer

Desktop & Depot Support is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.