Automotive Business Development Representative

Job overview

The Automotive Business Development Representative role is onsite in Fort Myers, FL. Compensation is not specified. The position supports the dealership’s Business Development Center and serves as an initial contact for customers interested in vehicles and services. The representative responds to inquiries, schedules appointments, and follows up with prospective customers while maintaining accurate CRM records. The role helps create a positive dealership experience and supports appointment success through coordination with sales teams and leadership.

What you'll do

• Answer inbound calls, internet inquiries, and live chat requests
• schedule and confirm sales appointments
• respond by phone, email, text, and CRM tools
• provide initial vehicle and dealership information
• assist with basic financing information and next steps
• follow up with leads and missed appointments
• maintain customer records and activity in the CRM
• coordinate with sales teams and dealership leadership
• participate in meetings, training, and process improvement.

What we're looking for

Skills & competencies

automotive business development

customer service

dealership

appointment setting

lead follow-up

crm

vehicle inquiries

fort myers fl

nissan of fort myers

krause auto group

Work arrangement

• Weekend coverage required

Benefits & perks

• Free health insurance option
• 401(k) with company match
• HSA contributions
• dental and vision insurance available
• paid vacation, PTO, and holidays
• employee discounts
• paid training.

Why this role

The posting describes a family-owned and operated organization with opportunities to grow into sales or management roles.

About the employer

Nissan of Fort Myers is hiring for this role. Industry: New Car Dealers. Sector: 44.