Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Coppell, TX, with a stated salary of $40,000 per year. The role supports Natalie Burkhaulter - State Farm Agent’s customer relationships and agency growth. The representative resolves customer inquiries, maintains client records, supports retention, and coordinates with agency colleagues to address customer needs. The work helps deliver positive client experiences and strengthen the agency’s connections with the community.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update client records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

insurance agency

customer service

client records

customer retention

issue resolution

coppell tx

natalie burkhaulter state farm agent

$40,000 per year

health and wellness stipend

401(k)

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and wellness stipend, group 401(k), two weeks of paid time off, performance-based bonus, advancement opportunity, and training and development.

Why this role

The agency describes community involvement, a seven-person team, two weeks of paid time off, a health and wellness stipend, and a group 401(k).

About the employer

Natalie Burkhaulter - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.