Account Supervisor

Job overview

The Account Supervisor is an onsite role based in New River, AZ. Compensation is not specified in the posting. This role serves as the strategic link between airline partners and internal operations teams. The role exists to act as the primary point of contact for key airline customers, aligning expectations, resolving challenges, and driving operational excellence across every touchpoint to ensure contract compliance and customer satisfaction.

What you'll do

• Serve as the primary point of contact for assigned airline partners.
• Ensure accurate account billing, provisioning, and service delivery.
• Oversee inventory management and maintain established par levels.
• Monitor and validate equipment inventories.
• Drive on-time flight departures by coordinating catering operations.
• Partner with cross-functional teams to implement menu and service changes.
• Champion compliance with customer specifications and regulatory requirements.
• Coordinate customer audits, evaluations, and business reviews.
• Manage and analyze flight attendant feedback and service trends.

What we're looking for

Skills & competencies

contract

day shift

new river az

sky chefs

account management

aviation

logistics

onsite

no on-call

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, 401(k) with match, Paid Time Off, Tuition Reimbursement, Free Meals

Why this role

Experience in aviation, airline catering, or supply chain operations strongly preferred.

About the employer

Sky Chefs is hiring for this role. Industry: Caterers. Sector: 72.