Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member works onsite at the Plano, TX office and may also work at the Highland Village, TX office. Compensation is $40,000–$60,000 per year. The role supports an insurance agency team serving customers in both communities. The representative builds customer relationships, follows up on customer needs, and explains insurance options through a needs-based review process. The role also develops leads, schedules appointments, and markets appropriate products and services to support agency growth.

What you'll do

• Establish customer relationships and follow up as needed
• use a customer-focused, needs-based review process to educate customers about insurance options
• develop leads
• schedule appointments
• identify customer needs
• market appropriate products and services
• work between the Highland Village and Plano offices.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

plano tx

highland village tx

full-time

$40k–$60k/year

insurance products

customer relationships

needs-based reviews

lead development

appointment scheduling

agent aspirant program

Work arrangement

• Weekend coverage required

Benefits & perks

• Individual bonuses
• health reimbursement plan
• retirement plan
• in-house marketing and leads
• Agent Aspirant program.

Why this role

The posting lists individual bonuses, a health reimbursement plan, a retirement plan, in-house marketing and leads, and an Agent Aspirant program for development toward future business ownership and State Farm agency roles.

About the employer

Andy Roethele - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.