Mexico Account Representative

Job overview

The Mexico Account Representative is an onsite, full-time role in Chicago, IL. Compensation is not specified. The position supports Arrive Logistics’ transportation and technology business, managing customer accounts involving Mexico cross-border and intermediate operations. The representative coordinates shipment details and communications among customers, shippers, consignees, and carrier partners. The role monitors account performance and profitability, works to secure capacity, and identifies operational improvements that support customer service and business goals.

What you'll do

• Obtain pickup and delivery appointments
• maintain accurate load data
• communicate with carriers and customers about schedule changes and tracking
• manage accessorials
• monitor awarded volumes and account profitability
• work with carriers to secure committed capacity
• review customer KPIs and identify improvements
• manage transloads
• identify operational opportunities and implement solutions.

What we're looking for

Skills & competencies

mexico account representative

logistics

cross-border operations

account management

shipment coordination

carrier relations

customer service

capacity management

chicago il

arrive logistics

full-time employment

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life, disability, and supplemental coverage
• matching 401(k)
• paid holidays, vacation, and wellness days
• paid parental leave
• employee assistance program
• relocation assistance
• employee resource groups and learning opportunities.

Why this role

The role includes Mexico cross-border operations and requires at least two years of experience in a third-party logistics or supply-chain environment.

About the employer

Arrive Logistics is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.