Information Technology Specialist, Emergency Communications

Job overview

The Information Technology Specialist, Emergency Communications role is onsite in East Providence, RI, with a regular schedule of 8:00 a.m. to 4:00 p.m. The stated salary is $54,326 per year. The role supports the municipality’s technology infrastructure and mission-critical public safety communications used by police, fire, emergency management, and other city departments. The specialist maintains and troubleshoots emergency communications and municipal IT systems to help keep services secure, reliable, and available. The role also supports cybersecurity, disaster recovery, staff training, equipment procurement, and coordination with public safety authorities and service providers; after-hours emergency response and scheduled maintenance are required.

What you'll do

• Maintain, configure, and troubleshoot 9-1-1 systems, computer-aided dispatch applications, radio networks, and interoperability platforms
• support system availability, redundancy, and backups
• coordinate with state and regional authorities on compliance and upgrades
• provide on-call support during emergencies, disasters, and large-scale incidents
• maintain municipal hardware, software, and networks
• train staff
• manage equipment inventory and procurement support
• implement cybersecurity practices
• protect sensitive data
• support disaster recovery and continuity planning
• document systems and procedures
• and respond to after-hours emergencies.

What we're looking for

Skills & competencies

information technology specialist

emergency communications

east providence ri

municipal it

9-1-1 systems

computer-aided dispatch

radio networks

cybersecurity

disaster recovery

8 am–4 pm

after-hours emergency response

$54,326/year

Work arrangement

• Weekend coverage required

Why this role

Regular hours are 8:00 a.m.–4:00 p.m., with required after-hours emergency response and scheduled maintenance; requires an associate degree, relevant certification, or equivalent combination of education and experience, plus 3–5 years of IT experience.

About the employer

City of East Providence is hiring for this role. Industry: Executive Offices. Sector: 92.