Automotive Service Advisor – Customer Care

Job overview

The Automotive Service Advisor – Customer Care role is onsite in Jamestown, TN, with compensation not specified. Somerset Auto Repair is a locally owned repair shop serving Somerset, KY, and the surrounding area, with an established shop and loyal customer base. The advisor helps customers understand vehicle needs and repair recommendations while coordinating with technicians. The role supports trust, clear communication, a positive repair experience, and long-term customer relationships and repeat visits.

What you'll do

• Greet customers and listen to vehicle concerns
• build customer relationships
• explain vehicle needs and recommendations
• prepare repair estimates
• communicate with technicians about diagnostics
• keep customers informed during repairs
• create a welcoming customer experience
• encourage long-term relationships and repeat visits.

What we're looking for

Skills & competencies

automotive service advisor

jamestown tn

somerset auto repair

customer care

repair estimates

vehicle diagnostics

customer relationships

7:30 am arrival

$40k–$80k+ income potential

Work arrangement

• Weekend coverage required

Benefits & perks

• Supportive team environment
• long-term career growth opportunity.

Why this role

The posting describes $40K–$80K+ income potential and requires the ability to arrive at the shop daily by 7:30 AM; automotive knowledge or service advisor experience is preferred.

About the employer

Maysville and Somerset Auto Repair is hiring for this role. Industry: General Automotive Repair. Sector: 81.