Key Account Manager — TacticalGear.com Wholesale

Job overview

The Key Account Manager role is onsite in Lexington, KY; compensation is not specified. Galls supplies uniforms, equipment, and solutions to public safety professionals, and this position supports its TacticalGear.com Wholesale business. The manager develops account strategies to retain customers and grow existing relationships through new categories and solutions. The role uses customer insights, cross-functional collaboration, and strategic selling to support account performance and the company’s long-term growth.

What you'll do

• Serve as strategic advisor to assigned accounts
• build executive and stakeholder relationships
• identify retention risks and develop mitigation plans
• recommend portfolio solutions
• lead cross-selling, upselling, and pricing negotiations within guidelines
• develop account plans and business cases
• analyze and report account metrics
• coordinate internally and present account reviews
• mentor sales and account management colleagues.

What we're looking for

Skills & competencies

key account manager

tacticalgear.com wholesale

galls

lexington ky

account management

customer retention

strategic selling

cross-selling

upselling

enterprise accounts

revenue growth

public safety supplies

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• 401(k) contribution
• employee discount
• vacation and personal time
• paid holidays
• tuition reimbursement
• daily pay access.

Why this role

Bachelor’s degree and five or more years of strategic account management, enterprise sales, or customer success experience required; wholesale experience preferred. Benefits include medical, dental, vision, 401(k) contribution, employee discount, paid time off, holidays, tuition reimbursement, and daily pay access.

About the employer

Galls is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.