Patient Services Representative

Job overview

The Patient Services Representative role is onsite in Gastonia, NC, and compensation is not specified. The position supports Kintegra Health’s Patient Services department. Kintegra Health provides community-sponsored, family-centered health care, health education, and preventive care without regard to ability to pay. The role helps keep patient-facing administrative operations accurate and responsive by managing demographic, insurance, charge, and payment information. It also supports appointment scheduling, records handling, messaging, and confidential communication with patients and staff.

What you'll do

• Record patient demographics, insurance information, charges, and payments
• answer phones and greet patients
• schedule appointments
• explain policies and procedures
• update patient and insurance records
• post copays
• query financial and medical records
• scan documents
• process PHI requests
• message providers and staff
• perform cash management procedures.

What we're looking for

Skills & competencies

patient services representative

full-time

gastonia nc

kintegra health

patient services

medical office

appointment scheduling

patient records

insurance information

confidentiality

customer service

Work arrangement

• Weekend coverage required

Why this role

Requires one year of clerical experience in a medical office or related experience, a high school diploma or GED, and basic medical terminology.

About the employer

Kintegra Health is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.