Customer Service Specialist

Job overview

The Customer Service Specialist is an onsite, part-time role based in Marshall, MO, with compensation not specified. This position is essential to the success of the retail store by providing expert product guidance and ensuring high-quality service. This role exists to drive sales and maintain store standards by assisting customers with product selection, processing transactions, and managing inventory. The specialist contributes to the store's success by building trust with clients and ensuring that all operational tasks are completed efficiently.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

part-time

customer service

marshall mo

sherwin-williams

day shift

sales

paint

retail

onsite

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, retirement, and professional development benefits.

Why this role

Part-time, onsite in Marshall, MO.

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.