Patient Rights Advocate II — Sacramento County

Job overview

The Patient Rights Advocate II — Sacramento County role is onsite across Sacramento County facilities and community locations, California. Compensation is $25–$30 per hour. The role supports the Patients’ Rights Advocate Sacramento County Team in representing behavioral health clients’ expressed interests. The advocate independently handles complex or sensitive advocacy matters, investigates complaints, monitors facility compliance, and represents clients in hearings. The work helps protect client-directed rights and supports timely resolution and escalation of concerns under applicable requirements.

What you'll do

• Represent clients’ expressed wishes at assigned hearings and proceedings
• independently prepare for complex or sensitive hearings and advocacy matters
• investigate complaints about abuse or denial or withholding of rights within required timelines
• seek resolution and escalate unresolved matters or compliance concerns
• monitor designated facilities for patient-rights notification and posting compliance
• provide training as requested
• offer informal guidance and onboarding support to PRA I staff without supervisory authority
• maintain confidential case documentation and timekeeping
• review incoming calls and voicemails
• identify recurring barriers and report trends
• represent SWS at community meetings as directed.

What we're looking for

Skills & competencies

patient rights advocate ii

sacramento ca

sustainable wellness solutions

full-time

behavioral health

rights advocacy

complaint investigation

hearing representation

facility monitoring

client-directed advocacy

sacramento county travel

$25–$30/hr

Work arrangement

• Weekend coverage required

Why this role

Requires at least two years of relevant advocacy, behavioral health, legal support, or client-services experience; knowledge of California patient-rights protections, LPS processes, the Welfare and Institutions Code, and Title 9 CCR; valid California driver's license, automobile insurance, and acceptable driving record. Regular travel throughout Sacramento County is required. Lived experience and bilingual skills are preferred.

About the employer

Sustainable Wellness Solutions is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.