Visitor Operations Associate

Job overview

The Visitor Operations Associate role is onsite at the Ohio History Center and Ohio Village in Columbus, OH, and pays $20 per hour. This intermittent, event-based position supports visitor operations for the Ohio History Connection, with no guaranteed minimum hours or assignment frequency. The associate helps visitors navigate exhibits, programs, and services while supporting event operations and visitor safety. The role contributes to a welcoming museum experience through customer assistance, operational support, and coordination with volunteers and colleagues.

What you'll do

• Greet and orient visitors
• open and close exhibit spaces
• direct event setups and teardowns
• sell merchandise, food, admission, and memberships
• provide telephone coverage and take reservations
• assist school groups
• maintain museum interactives and displays
• coordinate volunteers' assigned tasks
• assist with emergency procedures when needed.

What we're looking for

Skills & competencies

visitor operations

museum visitor services

customer service

event support

admissions

memberships

volunteer coordination

columbus oh

ohio history connection

$20/hour

part-time

intermittent event-based

Work arrangement

• Weekend coverage required

Benefits & perks

• Required training is paid.
• The posting also states compensation of $20 per hour.

Why this role

The position is intermittent and event-based, with paid required training that may occur before event assignments.

About the employer

Ohio History Connection is hiring for this role. Industry: Museums. Sector: 71.