Level 1 Support Desk Technician
Employment type
Full-time
Work setting
On-site
Location
Chesterfield, MO
Schedule
Day shift
Posted
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Job overview
The Level 1 Support Desk Technician role is an onsite position based in Chesterfield, MO, with FeatherShark. Compensation is not specified, and this role is for a fast-growing Managed IT Services provider. This role exists to assist clients with service requests, including hardware, software, and network issues. The technician grows their technical skills daily while providing excellent customer service to Fire and Ambulance Districts.
What you'll do
- Provide remote support, troubleshoot technical issues, answer questions, install equipment, and follow support procedures.
What we're looking for
- Skills & competencies
- full-timechesterfield moit supporttechnologyfeathersharkday shiftweekend requiredno on-callno travelit
- Work arrangement
- Weekend coverage required
Benefits & perks
- 15 days PTO, medical, dental, vision, life insurance, short/long-term disability, 401K with match
Why this role
Promotes from within; provides training and skill-building opportunities.
About the employer
FeatherShark is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1232.00
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Listing ID: 97d79a24-f890-4111-8484-2c9329442f2f