Customer Service Representative

Job overview

Customer Service Representative is an onsite role in Adel, IA, paying $18 per hour. Culligan Ultrapure provides water purification and softening solutions to residential, commercial, and industrial customers. The representative supports daily customer service operations by answering calls, scheduling service appointments and deliveries, maintaining customer data, and assisting with basic collections and bookkeeping so customers receive responsive service and account needs are handled accurately.

What you'll do

• Assist customers and answer incoming calls
• schedule service appointments and bottled-water and salt deliveries
• maintain and enter data in NetSuite
• support basic collections and bookkeeping
• help resolve billing issues and support accounts payable processes.

What we're looking for

Skills & competencies

customer service representative

customer support

incoming calls

appointment scheduling

route deliveries

netsuite

billing support

adel ia

culligan ultrapure

$18/hour

401(k) match

health dental vision

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision coverage
• paid holidays and PTO
• 401(k) matching
• employee and customer referral bonuses
• education assistance.

Why this role

Associate degree and route scheduling experience are preferred. Benefits include health, dental, and vision coverage, paid holidays and PTO, 401(k) matching, referral bonuses, and education assistance.

About the employer

Culligan Ultrapure, Inc is hiring for this role. Industry: Service Establishment Equipment and Supplies Merchant Wholesalers. Sector: 42.