Hotel General Manager

Job overview

The Hotel General Manager role is onsite in Charlotte, NC, at the Embassy Suites by Hilton Charlotte in the LoSo neighborhood near Billy Graham Parkway and CLT Airport. Compensation is not specified. The role oversees hotel operations for SREE Hotels. The General Manager leads staffing, service standards, guest satisfaction, and financial performance while ensuring hotel operations meet brand standards. The position coordinates teams and operational priorities to support guest experience and profitability.

What you'll do

• Interview, hire, and train staff
• promote company and brand standards
• schedule staffing levels
• coach and mentor employees
• process deposits and collection calls
• pursue incremental revenue through yield management
• inspect properties for cleanliness, maintenance, and safety
• review audit reports
• communicate survey scores, budgets, and operational issues
• adapt to changing schedules and priorities.

What we're looking for

Skills & competencies

hotel general manager

charlotte nc

embassy suites by hilton

sree hotels

hotel operations

hospitality

guest satisfaction

brand standards

staff leadership

revenue management

budgeting

hilton experience preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Professional training and development, corporate support, health insurance fully paid after three years of service, dental, vision, paid time off, life insurance, short-term disability, and matching 401(k).

Why this role

Requires at least three years as a Hotel General Manager and five years total as an AGM, GM, or taskforce manager; Hilton brand experience is preferred.

About the employer

Embassy Suites by Hilton Charlotte- Airport/Billy Graham Pkwy is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.