Senior Lead User Experience Researcher - Operations

Job overview

The Senior Lead User Experience Researcher - Operations is an onsite role based in Scottdale, GA. The position offers a salary range of $148,500.00 - $247,500.00 per year. This role serves as the organizational authority on Research Ops strategy, practice, and innovation at Cox Automotive. This role exists to shape how research is practiced, scaled, and valued across the organization. It contributes to the team by defining the future state of Research Ops, influencing executive stakeholders, and acting as a principal advisor to research, design, product, and business leadership.

What you'll do

• Define and own the long-term Research Ops strategy, operating model, and capability roadmap.
• Serve as the principal authority and internal thought leader on Research Ops discipline.
• Lead enterprise-level Research Ops transformation initiatives.
• Establish and govern enterprise standards for research repositories, insight management, and data governance.
• Drive alignment across research, design, product, and executive leadership.
• Partner with C-suite stakeholders to define strategic value.
• Lead the design of AI-enabled and automated research systems.
• Own the Research Ops measurement framework.
• Oversee strategic vendor partnerships and budget planning.
• Model and develop a culture of craft and continuous improvement.

What we're looking for

Skills & competencies

full-time

day shift

scottdale ga

cox automotive

ux research

research operations

ai

strategy

leadership

$148.5k-$247.5k

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible vacation with pay, seven paid holidays, up to 160 hours of paid wellness annually, bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Why this role

Highest individual contributor level in Research Ops, focus on AI-enabled research systems and enterprise-level transformation.

About the employer

Cox Automotive is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.