Bilingual Customer Support Specialist - Overnights

Job overview

The Bilingual Customer Support Specialist - Overnights is an onsite role based in Riverside, CA. Compensation is $30 to $35 per hour, and this position supports the customer service department at Uline, a leading distributor of shipping and industrial materials. This role exists to provide legendary service by processing customer orders, offering product recommendations, and handling account inquiries. The specialist acts as a product expert to build strong business relationships via phone, email, and chat.

What you'll do

• Process customer orders, make product recommendations, handle account inquiries, answer product/pricing/shipping questions, build business relationships, help customers navigate the website.

What we're looking for

Skills & competencies

full-time

overnight shift

bilingual

customer support

riverside ca

uline

onsite

no on-call

no travel

entry-level friendly

$30-$35/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, paid holidays, PTO, tuition assistance, fitness center.

Why this role

Bilingual (English/Spanish) required, overnight shift, $4 shift differential, 6% 401(k) match from day one.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.