Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is an onsite, full-time position in San Antonio, TX, with annual compensation of $36,000–$50,000. The role supports John Garza’s State Farm insurance agency and its customer service and growth efforts. The representative helps customers understand and update policies, handles claims and follow-up, and maintains interaction records. By resolving inquiries and coordinating with agency colleagues, the role supports customer experience and the agency’s relationships with the community.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• and maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

san antonio tx

john garza state farm agent

full-time

customer service

insurance policies

claims processing

customer records

flexible schedule

paid time off

$36,000–$50,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, flexible schedule, paid time off, training and development, and advancement opportunities.

About the employer

John Garza - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.