Service Warranty Specialist
Employment type
Full-time
Work setting
On-site
Location
Jackson, OH
Schedule
Day shift
Posted
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Job overview
The Service Warranty Specialist role is onsite in Jackson, OH. Compensation is not specified. The position supports Mark Porter Auto Group’s service department and helps technicians and customers navigate manufacturer warranty claims. The role exists to prepare accurate claims and repair documentation, monitor claim progress, and coordinate with technicians and manufacturer representatives to support timely approvals and reimbursement.
What you'll do
- Process warranty claims and ensure documentation meets manufacturer standards
- coordinate with technicians to obtain claim information
- monitor claim status and follow up on rejected or pending items
- maintain organized repair and warranty records
- communicate with manufacturer warranty representatives
- review repair orders for accuracy and completeness.
What we're looking for
- Skills & competencies
- service warranty specialistjackson ohmark porter auto groupwarranty claimsautomotive servicerepair ordersmanufacturer guidelinesclaim documentationdealer management softwareptohealth insurancedental insurancevision insuranceretirement plan
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid time off, health, dental, vision, life, and disability insurance
- hands-on training
- retirement plan.
Why this role
The posting seeks automotive service advisor or warranty claim processing experience, knowledge of manufacturer warranty guidelines and claim portals, and familiarity with dealer management software such as Reynolds and Reynolds or ADP.
About the employer
Mark Porter Auto Group is hiring for this role. Industry: Used Car Dealers. Sector: 44.
Additional details
- Industry sector
- 44
- Industry
- Used Car Dealers
- Occupation code
- 43-9061.00
You'll be redirected to the employer's application page.
Listing ID: 977a916a-2d94-4a40-b114-d65b3bf052d8