Customer Care Manager – State Farm Agent Team Member

Job overview

The Customer Care Manager – State Farm Agent Team Member role is onsite in Hendersonville, TN. The stated salary range is $40,000–$60,000 per year. The role supports Abe Barwegen’s State Farm agency in helping people protect what matters through customer service and insurance support. The manager oversees daily service operations, handles customer inquiries, coordinates team communication, assists with account updates, billing questions, and policy reviews, and tracks service metrics. The role also supports community engagement and customer outreach and requires the ability to obtain applicable state insurance licenses.

What you'll do

• Manage customer inquiries and daily service activities
• coordinate team communication and workflows
• assist with account updates, billing inquiries, and policy reviews
• track service metrics and report progress to the agent
• and support community engagement and customer outreach initiatives.

What we're looking for

Skills & competencies

customer care manager

state farm agent team member

customer service

insurance support

service operations

account updates

billing inquiries

policy reviews

community outreach

hendersonville tn

abe barwegen state farm agent

$40k–$60k

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, advancement opportunities, paid time off, training and development, performance-based bonus, competitive salary, and flexible schedule.

About the employer

Abe Barwegen - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.