Patient Services Representative (Medical Receptionist)

Job overview

The Patient Services Representative (Medical Receptionist) role is onsite in Kailua-Kona, HI, and the posting lists pay starting at $18.96 per hour, based on experience. The schedule is four 10-hour shifts or five 8-hour shifts, Monday through Saturday, between 7:00 a.m. and 6:00 p.m., based on clinic needs. The role supports the front desk at Hawai'i Island Community Health Center, which works to improve the health and well-being of Hawaiʻi Island communities. The representative helps patients navigate clinic visits by managing check-in, appointments, calls, payments, and records. This front-desk support enables clinical and administrative staff to serve patients and visitors effectively.

What you'll do

• Greet and check in patients, schedule appointments, answer phones and provide basic information, collect payments, maintain patient records, support clinical and administrative staff, and provide customer service to patients and visitors.

What we're looking for

Skills & competencies

patient services representative

medical receptionist

full-time

kailua-kona hi

clinic front desk

patient check-in

appointment scheduling

patient records

customer service

monday–saturday

flexible schedule

hawai'i island community health center

Work arrangement

• Weekend coverage required

Why this role

Entry-level opportunity with on-the-job training; prior healthcare, medical office, or front-desk experience is preferred but not required.

About the employer

Hawai'i Island Community Health Center is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.