Service Advisor

Job overview

The Service Advisor role is onsite in Shakopee, Minnesota. The posting states $18–$30 per hour. Transwest provides commercial trucks and transportation solutions and emphasizes reliability and customer satisfaction. The advisor listens to customers, documents service needs, prepares repair orders and quotes, and coordinates with the foreman to support completed repairs. The role helps customers understand service work and supports accurate authorization, payment, and vehicle release.

What you'll do

• Listen to customers and document concerns or requested services
• prepare service orders, quotes, and invoices
• obtain authorizations and signatures
• coordinate repair orders with the foreman
• communicate repair progress and pickup or delivery
• secure payment before releasing serviced vehicles
• answer service calls
• update Uptime Pro where applicable.

What we're looking for

Skills & competencies

service advisor

shakopee mn

transwest

full-time

commercial trucks

customer service

repair orders

service quotes

customer communication

saturday rotation

2:30–11:00 p.m.

$18–$30/hr

bonus eligible

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• life and disability insurance
• 401(k) match
• HSA and/or FSA
• paid time off, sick time, and company-paid holidays
• employee car discount program.

Why this role

Shift listed as Monday–Friday, 2:30 p.m.–11:00 p.m., with Saturday rotation; bonus eligible; company training and advancement opportunities.

About the employer

Transwest is hiring for this role. Industry: General Automotive Repair. Sector: 81.